Datasekretess

Declaration on the Collection of Personal Data
This Personal Data Collection Statement ("PICS") is intended to inform you, in accordance with the Personal Data Protection (Privacy) Regulations:

  • For what purpose your personal data collected by us will be used once it has been collected in connection with your use of this website ("Website") or your purchase of products sold through this Website ("Products");

  • To whom your personal data may be disclosed; and

  • To whom you may send requests to view or correct your data.

We may revise this PICS by amending this page. You should check this page from time to time to take notice of any changes we make.

1. User Data
1.1 "We", "us", "our" means the data user.

2. Data Subjects
This PICS applies to personal data of ("you" or "your"):

(a) Visitors: individuals who visit our website
(b) Users: individuals who purchase, request, or receive products
(c) Contacts: individuals who contact us via our website, email, or other means

3. What We Collect
3.1 We may collect, store, process, transfer, and use the following types of personal data:

(a) From visitors: IP address or other unique device identifiers *
(b) From users:

  • Username

  • Account password

  • Full name *

  • Email address *

  • Billing address *

  • Delivery address *

  • Payment information *

  • Telephone number
    (c) From contacts:

  • Full name *

  • Email address *

  • Any other personal data you provide to us

  • Denotes mandatory personal data

3.2 If you do not provide us with mandatory personal data, we may not be able to provide you with access to our website, deliver our products to you, or respond to your communications with us.

4. Purpose and Use
4.1 We may collect, store, process, transfer, and use your personal data for the following purposes:

(a) To provide you with our products, such as:

  • Managing and fulfilling your orders

  • Creating and updating your registered account

  • Processing and facilitating billing and payments

(b) To monitor and analyse website usage and compile statistics
(c) To personalise your website experience
(d) To improve our website and products
(e) For research and development (including machine learning)
(f) For customer service and support
(g) For non-marketing communications such as order confirmations
(h) For technical and project management needs
(i) To maintain website security and integrity
(j) For fraud prevention
(k) For legal or regulatory requirements
(l) For direct marketing with your consent
(m) For other related purposes

4.2 Personal data will not be used for any other purpose unless:
(a) You have explicitly consented
(b) The new purpose is directly related to the original purpose
(c) An exemption applies under applicable law

5. Transferees
5.1 We may disclose your personal data to:

(a) Our employees and officers
(b) Our subsidiaries and their employees and officers
(c) Shopify Inc. and related IT service providers
(d) PayPal and other payment processors
(e) Suppliers, for dispatch of products
(f) Other service providers, including:

  • Administrative service providers

  • IT and software suppliers

  • Data analytics providers

  • Data input and processing providers

  • Cloud service providers

  • Credit reference agencies
    (g) Our insurers and bankers
    (h) Legal, financial, and accounting advisors
    (i) Regulatory authorities, law enforcement, or fraud prevention bodies
    (j) Business partners during mergers, acquisitions, or restructurings

5.2 If you use payment processors, you are subject to their policies.
5.3 We ensure confidentiality via contractual clauses.
5.4 Any additional disclosures require prior consent.

6. Cookies
6.1 Our Cookie Policy is part of our Privacy Policy.
6.2 Cookies help websites function efficiently and remember your preferences.
6.3 We use cookies to:

  • Store technical data for website functionality

  • Remember your preferences

  • Analyse website navigation

  • Track behaviour for content and product preferences

6.4 We use:

  • Session cookies

  • Persistent cookies

6.5 Cookie types include:

  • Necessary cookies

  • Functionality cookies

  • Performance cookies

6.6 Third-party cookies are listed in our Cookie Policy.
6.7 By using our site without disabling cookies, you consent to their use.
6.8 You may disable cookies via your browser settings.
6.9 Cookies are stored only for their intended functional duration.

7. Retention
7.1 We retain your personal data as long as needed to fulfil the purposes it was collected for.
7.2 Data will be destroyed after the retention period ends unless required by law.

8. Access and Correction
8.1 Under PDPO, you may:
(a) Request a copy of your personal data unless exempt
(b) Request correction of inaccurate data

We may refuse correction requests under certain conditions.

8.2 To request access or correction, please contact us.
8.3 We may charge a reasonable fee for processing these requests.

9. Direct Marketing

9.1 We may use the personal data we collect about you to market our products directly to you.

9.2 The types of personal data we may use for direct marketing purposes include:

  • Your full name

  • Your email address

You have the right to object to the use of your personal data for direct marketing purposes. If you do not object, we will assume your consent to use the above data for such purposes. If you object to the use of any specific data type for direct marketing, please inform us accordingly.

9.3 The direct marketing activities we may carry out using your personal data include:

  • Sending you information and promotional material about our products, similar products you have previously purchased, discounts, promotions, and other relevant updates

  • Providing updates related to our website or products

  • Sending festive or seasonal greetings

You may opt out of any or all of these direct marketing activities at any time by notifying us.

9.4 Unless you explicitly give your consent, we will not use your personal data for the direct marketing activities described above.

9.5 If we receive your consent, we may disclose your personal data to third parties (as mentioned in Section 5.1) for direct marketing purposes.

9.6 You can withdraw your consent or request us to stop using your personal data for direct marketing at any time by emailing us or replying to any marketing email with the subject line “unsubscribe”.